Objections are from Heaven


I hate selling! I can do business development, marketing or even presentations, but don’t ask me to do any selling! I don’t like handling any objections from customers.

Have you heard that before? Most of us get stumped, shy away from the moving forward or fall into the trap of over-explaining of ourselves, when faced with objections from our customers during the sales process. Not being able to provide an apt response to objections, will definitely affect our credibility and result in the customer losing confidence in us.

In the midst of over-explaining ourselves, this can actually be more counter-productive to the deal, the brand and the essence of what you are trying to achieve than you think. Can you just imagine the dilemma you are in? Objections are tests, tests of sincerity, commitment and confidence. Just like fire to gold, which comes out purer, more perfect and glamorous than ever before, objections are truly from heaven.

Objections actually allow you to differentiate yourself from your competitors, opening up the opportunity to close the sale quickly and influence the customer’s commitment of on-going loyalty to you. In this program, you will learn and master the art of handling objections, leveraging on the exclusive influential principles of The Sales Psychologist and stop using “trial and error methods” in trying to understand, convince and win over your customer.

This journey that you will be abot to take will take you through key milestones of bullet-proof principles to enjoying quicker results, more profitable sales, stronger customer relationship and maximum confidence in your everyday endeavors.

Who Should Attend

Sales Professionals, Sales Leaders, Sales Agents, Marketing Professionals, Business Development Professionals, Entrepreneurs, Business Owners and anyone who needs to sell products, services, ideas, opinions directly or indirectly to win more customers, business and credibility.


Participants will take home with them a customized objections management action plan, a high impact workbook, case study notes, sales situational engagement templates and relevant supporting tools to enhance selling success.

This is a two-day workshop that is both available for in-house training and public seminar.